Delivery & Shipping Policy
High-value cinema optics, cameras, and audio gear require careful packaging and secure transit. Discover how our Melbourne hub fulfills orders nationwide.
Free Express Over $500
All orders $500 AUD or higher receive complimentary StarTrack Express freight.
Full Transit Insurance
Every consignment is 100% insured against loss or damage until signed for.
Same-Day Dispatch
Orders placed before 2:00 PM AEST on business days dispatch same day.
Estimated Delivery Timeframes
Packaging & Signature Security
High-precision lenses and cinema bodies are double-boxed using custom shock-absorbing foam inserts. We never ship bare manufacturer boxes. An adult signature is strictly required at delivery; couriers are instructed never to leave items unattended or safe-dropped.
Tracking Your Order
Upon dispatch from 3 Kirks Lane, Melbourne, you will receive an automated email containing your StarTrack / courier consignment number and direct tracking link. You can also monitor your delivery status live on our Order Tracking Page.